{"id":18104,"date":"2025-10-17T09:33:03","date_gmt":"2025-10-17T09:33:03","guid":{"rendered":"https:\/\/herbarise.com\/en\/?page_id=18104"},"modified":"2026-10-14T10:48:43","modified_gmt":"2026-10-14T07:48:43","slug":"delivery","status":"publish","type":"page","link":"https:\/\/herbarise.com\/en\/delivery\/","title":{"rendered":"Delivery"},"content":{"rendered":"\t\t
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Shipping & Delivery<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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At HERBARISE<\/strong>, we believe that receiving your favourite beauty and wellness products should be simple, convenient, and reliable. We work with trusted European delivery partners to ensure a smooth shopping experience from checkout to delivery.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Shipping Across the European Union<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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HERBARISE offers delivery to supported destinations within the European Union through DPD and trusted local courier companies<\/strong>.<\/p>\n

The shipping provider may vary depending on your destination and the available delivery services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Delivery Times<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Our estimated delivery time is 3\u20135 business days from dispatch<\/strong>.<\/p>\n

Business days exclude weekends and public holidays. Delivery times may vary depending on the destination, local courier operations, and unforeseen circumstances.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Order Processing & Dispatch<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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We aim to process and dispatch orders as quickly as possible.<\/p>\n

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    Orders placed before 14:00 (Bulgarian local time, EET\/EEST)<\/strong> on business days are normally processed and dispatched the same day.<\/p>\n<\/li>\n

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    Orders placed after 14:00<\/strong> are processed and dispatched on the next business day.<\/p>\n<\/li>\n

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    Orders placed on weekends or public holidays<\/strong> are processed and dispatched on the first following business day.<\/p>\n<\/li>\n<\/ul>\n

    Please note that processing and dispatch schedules may occasionally be affected by unusually high order volumes or unexpected operational delays.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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    Delivery Delays<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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    We always aim to deliver your order within the estimated delivery timeframe of 3\u20135 business days from dispatch<\/strong>.<\/p>\n

    If we become aware that your order is likely to take longer than expected, our customer support team will contact you<\/strong> to provide an update and discuss the available options.<\/p>\n

    We appreciate your understanding in the event of unexpected delays.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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    Lost or Damaged Shipments<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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    At HERBARISE, we take great care to ensure that your order is properly prepared and securely packaged before being handed over to our delivery partners.<\/p>\n

    While shipments are handled and transported by independent courier companies, we remain committed to helping you resolve any delivery-related issues.<\/p>\n

    If your parcel arrives damaged, contains missing items, or does not arrive, please contact our customer support team as soon as possible.<\/p>\n

    We will investigate the issue with the relevant courier and assist you in finding an appropriate solution in accordance with applicable EU consumer protection laws.<\/p>\n

    We recommend keeping the original packaging and taking photographs of any visible damage to help us process your request more efficiently.<\/p>\n

    Your statutory consumer rights remain unaffected.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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    Shipping Costs & Free Delivery<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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    Enjoy FREE SHIPPING on orders over \u20ac60<\/strong>.<\/p>\n

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      Orders over \u20ac60:<\/strong> Free shipping<\/p>\n<\/li>\n

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      Orders of \u20ac60 or less:<\/strong> Shipping costs are calculated at checkout.<\/p>\n<\/li>\n<\/ul>\n

      All applicable shipping charges are displayed before you confirm your order.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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      Track Your Order<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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      Once your order has been dispatched, you will receive a shipment tracking number<\/strong>.<\/p>\n

      You can use this number to monitor your parcel’s progress through the relevant courier’s tracking service.<\/p>\n

      Tracking updates may take some time to appear after dispatch.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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      Our Delivery Partners<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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      We work with DPD and selected local courier companies<\/strong> to provide reliable delivery services across our supported European destinations.<\/p>\n

      The courier responsible for your shipment is selected based on your delivery location and available shipping options.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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      Important Delivery Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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      Please ensure that your shipping address, phone number, and contact details are accurate when placing your order.<\/p>\n

      Delivery may occasionally be affected by public holidays, peak shopping periods, adverse weather, or unexpected courier delays.<\/p>\n

      If you experience any issues with your shipment, please contact our customer support team.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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      Need Assistance?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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      Have questions about your order, delivery, or tracking information?<\/p>\n

      Visit our Contact Us<\/strong> page, and the HERBARISE team will be happy to assist you.<\/p>\n

      Thank you for choosing HERBARISE<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Shipping & Delivery At HERBARISE, we believe that receiving your favourite beauty and wellness products should be simple, convenient, and<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-18104","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/herbarise.com\/en\/wp-json\/wp\/v2\/pages\/18104","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/herbarise.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/herbarise.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/herbarise.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/herbarise.com\/en\/wp-json\/wp\/v2\/comments?post=18104"}],"version-history":[{"count":0,"href":"https:\/\/herbarise.com\/en\/wp-json\/wp\/v2\/pages\/18104\/revisions"}],"wp:attachment":[{"href":"https:\/\/herbarise.com\/en\/wp-json\/wp\/v2\/media?parent=18104"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}